Hyland and DocuSign sign on for ECM e-Signatures

Hyland Software has announced a partnership with DocuSign to create an integrated solution that combines enterprise content management (ECM) with secure, legally-binding e-signatures to promote faster processes that rely on document signing, storage and retrieval.

"The fully automated electronic process helps organisations accelerate business procedures using OnBase's document management and workflow capabilities. This functionality, paired with DocuSign's globally recognised cloud-based electronic signature platform, creates an end-to-end solution for managing documents that require signatures," stated Glenn Gibson, Hyland's product marketing manager.

Using the integration, organizations in the financial services, healthcare, higher education and insurance industries can securely collect information, send it through the appropriate workflow, and then allow users and users' customers / members to DocuSign documents on any device, anytime, anywhere.

The integration allows users to manage all aspects of their business processes, from initial import into OnBase, Hyland Software's ECM solution, through finalisation after gaining the e-signature," said Glenn Gibson, Hyland Software's product marketing manager.

The integration allows OnBase to send documents directly to DocuSign's cloud platform to route and acquire all needed signatures. Once signed, the electronic documents are automatically returned to OnBase for storage as well as any follow up on business processing surrounding those documents.

Using the OnBase integration for DocuSign, organisations can also leverage a secure audit trail. This allows the organisation to know exactly when documents were accessed and signed, and by whom, helping support compliance initiatives and providing the necessary documentation for internal or external audits.

"This integration between Hyland and DocuSign rounds out our signing functionality," Gibson said. "Our customers can better manage documents and information that require signatures to accelerate transaction times and improve the overall signing experience."

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