Business Process & Workflow

Tasmanian BPO and records management specialist Acrodata has expanded its operations interstate with the opening of its Melbourne office.

Australian online financial services provider SuperIQ has completed the successful deployment of an eFLOW Digital Mailroom solution to classify and process between 500-600 documents per day.

The Department of Foreign Affairs & Trade has announced Fujitsu Australia as the winner of a $100.8 million tender to completely overhaul the systems it employs to issue Australian passports. The process is expected to take five years.

Australian solutions provider Efficiency Leaders has picked up a trio of awards at the annual Kofax user conference held in San Diego in 2013.

Enterprise applications and enterprise content were always two different sides of the coin, however OpenText believes it has bridged the divide with its launch of a new set of Process Applications.

Hewlett-Packard’s (HP) Enterprise Services division (the former EDS business acquired in 2008)  is looking to lift its profile in business process outsourcing (BPO) in Australia and New Zealand with a new offering called AutoFlow.

RP Solutions, Inc., a remittance processing solutions provider and OPEX Corporation, a provider of high-speed document imaging and mail centre automation equipment, have detailed a successful implementation of their integrated Mixed Mail Processing solution at Bill2Pay.

One obstacle to paperless mortgage applications in the US has been removed with the US Internal Revenue Service introducing the ability for crucial paperwork to be electronically signed and submitted.

Australian insurer CGU is forging a way ahead in the digital era with a digital mailroom solution from Iron Mountain.

A Global E-Invoicing Study from Basware has found 53% of businesses still scan and capture physical invoices in-house, with a quarter not scanning invoices at all, and PDFs continue to be relied upon to send and receive invoices.