Industry Insider

  • ANAO report critical of Government purchasing

    The Auditor-General has zeroed in on the performance of the Digital Transformation Agency and two other Commonwealth Departments in a report on the use of procurement panels and arrangements for expenditure on ICT related goods and services, which totalled over $A3.9 billion for the Australian government in the 2018-2019 financial year.

  • Can I still be hacked with 2FA enabled?

    Cybersecurity is like a game of whack-a-mole. As soon as the good guys put a stop to one type of attack, another pops up. Usernames and passwords were once good enough to keep an account secure. But before long, cybercriminals figured out how to get around this.

  • NSW DCS starts out on e-invoicing journey

    The New South Wales Department of Customer Service (NSW DCS) has implemented an e-invoicing solution to  automate the procure-to-pay process for more than 41,000 invoices processed annually by its shared services centre, although it will continue to allow suppliers to send paper/PDF invoices.

  • The Digital Mailroom Made Easy

    There you are again. Another day under those florescent lights in the basement room of some office building. The sound of the franking machine pushing letter after letter through. There are buckets of mail piled high against every wall.

  • Australian businesses face California Privacy Challenge

    With over 15,000 Californian residents employed by Australian companies that span more than 83 different industries, including wine production, manufacturing and investment, a new privacy law means Australian organisations must ensure more privacy regulations and compliance are adhered to off the back of GDPR.

  • A revised working definition of Digital Transformation

    Digital transformation, everyone talks about it, wants to sell it wants to do it, but what is it really.  The term digital transformation has become a catch call, a term used to get budget, an easy handle to talk about the next iteration of what we have done before.

  • RPA based office workflows using PDF

    Robots have already made their way in the manufacturing industry, where they are programmed in a way that they know exactly what they have to do, while the human presence is only there to control and monitor the automated processes. In order for this to work smoothly, the processes and materials to be processed have to be of exactly the same kind. In other words, they must be standardized. Only then, the 'colleague' robot can build the same part in the same place on a production line for e.g. a vehicle.

  • A little-known technology change will make video streaming cheaper and pave the way for higher quality

    A new format for compressing video, called Versatile Video Coding (H.266/VVC), at first glance might not seem to be the most exciting or profound change to influence humanity. But in a world where 4.57 billion people identify as active internet users, 3.5 billion regularly use a smartphone, 80% of global internet traffic is compressed video data and 500 hours of video are uploaded to YouTube every minute, data is more than binary numbers. Data – and video specifically – is now part of humanity’s collective nervous system.

  • NDIA hammered for records/email management

    A Commonwealth Ombudsman's inquiry into Australia's National Disability Insurance Agency (NDIA), triggered by a surge in complaints over the time taken to process requests for assistive technology by the disabled, has zeroed in on records and email management practices as a source of delay.