Industry Insider

  • Sydney University rolls out RPA services

    The University of Sydney has revealed details of its extensive rollout of robotic process automation (RPA) at an event held by Blue Prism in London. The University launched its automation focused AI Hub in 2018 to improve service levels for staff and students, release staff time back to the business; and reduce risks. 

  • The Importance of Record Classification & Tips for Improving Filing Accuracy

    A hot topic is Records Classification. Discussions surrounding records classification do not seem to cease, as this continues to be the centre of records management issues experienced by many. In my view as a records manager, the importance of classification often tends to be misunderstood or dismissed by end-users and even IT professionals. On the other hand, I realize that records managers should put more effort into developing strategies that address the concerns expressed by others.

  • Ephesoft ANZ looks ahead to magical year

    Russ Hubbard is Chief Revenue Officer at Ephesoft, the enterprise content capture and data solution provider. At the opening of Ephesoft's new ANZ HQ in central Sydney's Martin Place, IDM sat down with Russ to learn more about the company's local operations and global strategy.

  • Digital transformation delivers dividend for Khan’s Supa IGA

    Khan's Supa IGA Group was established back in 1981 and currently operates 11 supermarkets with more than 800 staff located throughout NSW. Stores are located across a widespread NSW regional footprint include outback towns such as Bourke, Cobar and Lightning Ridge.

  • RPA surge boosts ABBYY ANZ revenues

    ABBYY has just announced its 2018 financial results, which featured 15% revenue growth worldwide, including a remarkable 34% surge in the ANZ region. The past 12 months has also seen ABBYY doubling its headcount in ANZ to meet local demand. IDM asked Henry Patishman, Director of Sales (Australasia) at ABBYY, to explain the factors at play.

  • How to avoid fake invoice scams

    Cybercriminals are targeting businesses with a new scam that uses fake invoices to trick the business into paying money to the scammer. The invoices look legitimate and are often sent from a legitimate-looking email address, making it difficult for busy finance teams to spot the fakes.