Industry Insider

  • Seven Deadly Sins of Changing Organisational Culture

    1. Sorcery - Leaders attempt to change culture with a single magical approach. Whether it is “Lean manufacturing”, “Results based decision making”, “Customer focus” or “Process re-engineering”, leaders attempt to find the silver bullet of changing their culture. Whilst methods of improving quality or focusing on customers or improving efficiency help to give a focus to why we want to change culture, they in themselves, do not change culture.

  • Avoiding the SharePoint Potholes

    SharePoint is a word that often elicits a strong reaction; sometimes good and sometimes bad. For some, SharePoint is a solid information management platform that’s widely utilised by major companies around world. For others, SharePoint is a four-letter word, spoken with disdain and frustration.

  • Information Management bad habits begin in the boardroom

    Employees at every level and across every industry are reminded regularly that information is vital to their business. In order to make the most of business information, easy access is critical. Whether it’s an email with the latest financial figures, a marketing strategy PDF, a print out of a CV including hand-written notes or a customer contact list, having the information readily to hand enables businesses to serve their customers and employees.

  • One in three Australians now using biometric smartphone security

    Biometrics use is moving front and centre stage in driving trends in mobile consumer retail behaviour, according to Stuart Johnston, Partner and the leader of Deloitte’s Technology, Media and Telecommunications (TMT) group, with one in three smartphone having a fingerprint scanner on their smartphone, and of these almost 70% use this capability regularly.

  • Will you be ready for PDF 2.0?

    Organisations will need to prepare now to exploit the enhanced workflow capabilities of PDF 2.0, the first major overhaul of the venerable Portable Document Format (PDF) standard, which is due out in early 2017.

  • Preventing Digital Fatigue: Records Management, How It Should Be

    I recently read an article describing the phenomenon of “Digital Fatigue” that is plaguing organisations. Much of this seems to be concentrated in the concept that organisations in order to be successful must have established ‘Digital Transformation’ strategies. Only when these strategies are implemented, companies can stay competitive and effective in an increasingly dynamic and demanding business environment. This has been especially true within the Digital Records Management space.

  • Teams takes up the collaboration slack?

    Any modern day Rip Van Winkle who fell asleep in 2015 and woke to the headline “Slack Intends to Adopt Watson Conversation for Slackbot” may be forgiven a feeling of bewilderment as they adjust to the enterprise messaging landscape of 2016. Remember when they nodded off it was all about Yammer and Jive.

  • ASIC revises record-keeping guidelines for AFSLs

    The Australian Securities and Investments Commission (ASIC) has issued a notice seeking to clarify financial advisers' record keeping obligations by amending Class Order 14/923 ‘Record-keeping obligations for Australian financial services licensees [AFSLs] when giving personal advice'.