Industry Insider

  • Predictive coding emerges as ediscovery’s data salvation

    A massive growth in data volumes that must be navigated in ediscovery has led to the rise of a technique known as predictive coding. Maureen Duffy of law firm Freehills tracks examines why 2012 has been been such a pivotal year for the new technology. 

  • Backing up to beat the IT horrors

    The day the  Microsoft Exchange email server failed could have been the title of a horror story for North Queensland motor dealership Mike Carney Toyota, if a backup strategy had not been in place

  • NAA wins archival award

    A plan to help Australia’s government agencies and other businesses keep digital information for the future has been acknowledged in the Mander Jones awards for publications within the archival profession. The awards were presented at the International Council on Archives Congress in Brisbane last week.

  • South Perth integrates CRM suite

    The City of South Perth has gone live with a KANA Lagan CRM solution for local government, that integrates tightly with council’s existing back-end systems such as HP TRIM, Civica Authority and Intramaps. 

  • Townsville City Council plugs into livepro cloud

    Townsville City Council,  the local government body located on Queensland’s north coast, is guarding against disaster with the adoption of a clod-based knowledge management solution from Australia’s livepro.

  • Airways NZ flies ahead with ECM

    A three year project to utilise SharePoint 2010 to integrate enterprise content management with a rejuvenated intranet at Airways NZ got off to a shaky start when disaster struck.

  • Open government is on track: OAIC

    Australian federal government agencies are well along the way to adopting the principles of open government, according to research released by the Office of the Australian Information Commissioner (OAIC).

  • 10 serious mistakes companies make with SharePoint Part 1

    There are many challenges to implementing SharePoint, both seen and unseen. As a result there are plenty of pitfalls and traps to fall into, and it is very challenging to pick just 10 mistakes.  Poor governance, not having an intranet strategy, or not having an intranet committee are traditional mistakes, but hopefully there is more awareness about these issues now. Marcus Dervin, director of Sydney SharePoint/Office 365 consultancy WebVine. focusses on more specific issues that are are often overlooked, but can derail a SharePoint project team’s best intentions.

  • Salmat sells BPO unit to Fujifilm

    The Asia-Pacific business process outsourcing (BPO) industry has undergone a major shift with the purchase of Australia’s Salmat Document Solutions by Japan’s Fujifilm Holdings, parent company of Fuji-Xerox.

  • Law firm chooses tibbr for social

    TIBCO Software’s enterprise social platform tibbr has been selected by global law firm Reed Smith LLP to enhance collaboration and productivity across all offices and practices.