Industry Insider

Responding earlier to bushfires and helping address mental health issues are just two of the benefits being seen with the introduction of new social media software from CSIRO. The social media analysis software is helping organisations make sense of massive volumes of social media traffic, according to a services research specialist Alan Dormer.

Analyst firm International Data Corporation (IDC) has published its 2012 MarketScape report profiling and ranking the leading providers in the worldwide enterprise social software market. This new research indicates that as use cases of enterprise social software broaden and mature, organisations are looking to engage internal users and customers in an ongoing conversation, inside and outside the firewall. 

A Global E-Invoicing Study from Basware has found 53% of businesses still scan and capture physical invoices in-house, with a quarter not scanning invoices at all, and PDFs continue to be relied upon to send and receive invoices.

Analyst firm Gartner predicts the top 10 technologies and trends that will be strategic for most organisations in 2013 include mobile devices and apps, Hybrid IT and cloud computing.

When the number of documents you need to scan numbers in the millions, every shortcut makes an enormous difference to throughput. For NSW based TimeSavers, a scanning software solution from EzeScan has delivered just that, significant time savings in backscanning jobs it undertakes for NSW government agencies.

The efficiencies of process automation in SharePoint are providing Victoria’s Luther College with a relief from an annual paperwork snowstorm. The private secondary school faced a challenge in designing a more efficient way to handle the registration process which takes place each year as Year 10 students select the VCE subjects they will study for Years 11 and 12.

At least some of the documents relating to the union “slush fund” established by the Prime Minister when working for law firm Slater & Gordon 20 years ago could be recovered, as they may still exist in the archives of the Department of Commerce (WA).

Dechert LLP  has selected Autonomy WorkSite to manage and access more than 50 million electronic and paper documents across its 26 offices in 12 countries accessed by almost 900 legal professionals.

Australian Law firm Maurice Blackburn has rolled out a new practice management system to more than 650 users across 27 offices to help deal with workflow and lengthy document generation and processing times.

Fairfax Media’s Metro Media division has announced it will introduce an Adobe editorial publishing platform to power the newly integrated, multi‐platform, ‘digital first’ newsrooms of mastheads including The Sydney Morning Herald and The Age.