“Get the business involved from the beginning and ensure it does not become an IT project. Give yourself twice as much time as you expect to migrate content.” - Knowledge Manager, Australian water utility
Governance, Tick. User adoption, double tick. Custom development and records management, tick again. IDM’s 2012 survey of knowledge and information managers has found some common concerns as they undertake SharePoint upgrades or fresh deployments across Australia and New Zealand.
After its 2011 purchase of ECM vendor Perceptive Software, Lexmark has moved further down the content chain with the $US148 million acquisition of intelligent data capture software vendor Brainware.
INPEX, a leading worldwide oil and gas exploration and production company, is to simplify and streamline its purchase order and invoicing processes within Australia through the deployment of OpenText Vendor Invoice Management for use with SAP Solutions (VIM).
Enterprise social media tool Yammer is delivering results for researchers, clinicians and nurses at Genea, an Australian company at the forefront of assisting and researching human fertility.
TRIM and SharePoint solutions speciaist iCognition is teaming up with Australian software maker Intelledox to offer its document generation service to customers.
Imaging industry body AIIM has released new global research that shows significant responsiveness and productivity gains in customer service when paper-based bottlenecks are eliminated from business processes.
Cloud email provider Proofpoint has announced results of a new survey that highlights the challenges managers face in attempting to reduce exposure to the risk of serious data privacy breaches. The online survey of UK office workers, conducted independently by YouGov as the EU revealed its new framework for data protection, has highlighted patterns of behaviour that have developed in the workplace and are placing business at high risk of fines and reputational damage.
