Industry Insider

  • Tablet PCs help SE Water give paper the flick

    Victoria’s South East Water is moving to replace paper-based systems with Motion F5v rugged Tablet PCs for its Trade Waste team, with several other departments now testing the technology.

     

  • DECCW makes space with NetApp

    Growing use of spatial technology and satellite imagery for line of business applications has led the NSW Department of Environment, Climate Change and Water (DECCW) to overhaul its storage platform with NetApp.

     

  • Governance bites for Global 1000

    A survey of information governance practices and challenges in Global 1000 companies has found that defensible disposal is turning out to be a key objective.

     

  • ReadSoft wins NSW AP bid

    NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.

     

  • Email use grows in UK call centres

    Research published by ContactBabel, the UK contact centre industry analysts, reveals that email interactions there now account for 10.2% of all customer-to-business communications, with 86% of contact centres now accepting customer e-communications.

     

  • Corrs makes a case for SharePoint

    CIO Jon Kenton outlines how Corrs Chambers Wesgarth, one of the major players in the $20 billion + Australian legal industry, is moving to place SharePoint at the heart of its information management strategy, where it will become the firm’s central window on all its business applications.

     

  • Objective by the Bay

    Its been a long but worthwhile journey to implement an Objective EDRMS at Hobsons Bay City Council, reports Chris Eddy, Director Organisation Development.

     

  • Lost data poses discovery threat: US survey

    Seventy-seven percent of US companies are not confident in the repeatability and defensibility of their Electronically Stored Information (ESI) Strategy, according to the the Fourth Annual ESI Trends Report, an independent study commissioned by Kroll Ontrack.

     

  • The cloud calls for Esker

    Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.

     

  • Tablet PCs help SE Water give paper the flick

    Victoria’s South East Water is moving to replace paper-based systems with Motion F5v rugged Tablet PCs for its Trade Waste team, with several other departments now testing the technology.

     

  • DECCW makes space with NetApp

    Growing use of spatial technology and satellite imagery for line of business applications has led the NSW Department of Environment, Climate Change and Water (DECCW) to overhaul its storage platform with NetApp.

     

  • Governance bites for Global 1000

    A survey of information governance practices and challenges in Global 1000 companies has found that defensible disposal is turning out to be a key objective.

     

  • ReadSoft wins NSW AP bid

    NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.

     

  • Email use grows in UK call centres

    Research published by ContactBabel, the UK contact centre industry analysts, reveals that email interactions there now account for 10.2% of all customer-to-business communications, with 86% of contact centres now accepting customer e-communications.

     

  • Corrs makes a case for SharePoint

    CIO Jon Kenton outlines how Corrs Chambers Wesgarth, one of the major players in the $20 billion + Australian legal industry, is moving to place SharePoint at the heart of its information management strategy, where it will become the firm’s central window on all its business applications.

     

  • Objective by the Bay

    Its been a long but worthwhile journey to implement an Objective EDRMS at Hobsons Bay City Council, reports Chris Eddy, Director Organisation Development.

     

  • Lost data poses discovery threat: US survey

    Seventy-seven percent of US companies are not confident in the repeatability and defensibility of their Electronically Stored Information (ESI) Strategy, according to the the Fourth Annual ESI Trends Report, an independent study commissioned by Kroll Ontrack.

     

  • The cloud calls for Esker

    Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.