Banking, Financial and Insurance Services
TheFormsAgency has announced the successful implementation of DocPath document software solutions at Thorn Group Limited. Thorn is one of Australia’s leading providers of retail and financial services to niche consumer and commercial markets.
A large Australian bank has chosen Kofax software to automate the processing of mortgage applications and ancillary documents, and to redact credit card numbers from bank statements to meet Payment Card Industry Data Security Standard (PCI DSS) requirements.
Retirement may be an ending, but it can also offer the promise of a new beginning. This was certainly the hope held out by Tasmania’s Retirement Benefits Fund when it chose to retire a set of legacy applications and host all the data instead in its TRIM EDRMS.
UK pet owners can be confident if Fido or Fluffy comes to grief their claims will be settled rapidly, following the installation of a document scanning solution at Agria Pet Insurance to streamline the whole process of managing claims. Last year 75,000 claims were received with £20 million paid out to British customers insuring their cats and dogs.
Strong growth in recent years has seen New Zealand Health Insurer Accuro adopt a hybrid cloud strategy and explore forms-based automation with its Laserfiche document management platform.
More than 1 in 3 document processes in financial services (37 percent) are still driven by paper, according to an IDC Financial Insights Market Spotlight based on an IDC white paper sponsored by Ricoh.
According to gross domestic product (GDP) data released by the Australian Bureau of Statistics (ABS), businesses spent a record $A3.134 billion on software during the June quarter of 2013.
Although I have been involved in document capture for over 20 years, it was not until Datacap joined forces with IBM in 2010 that we started to meet regularly with large banks to help them address their massive mortgage processing challenges. Even given all the things that I had learned over the years about high-volume document capture, I have been surprised just how many nuances and special considerations that there are when it comes time to scan a mortgage.
One of Australia & New Zealand's Big Four banks is steering a path to a SharePoint 2013 future although keeping its role limited to its perceived strengths in intranet and document collaboration.
Initially begun as an unauthorised social media experiment at National Australia Bank in 2008, Yammer is now an active and mature network used by around one-third of the banking giant's 50,000 staff worldwide.
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