The arrival of consultant, services and component provider DICOM in Australia has led to changes in the electronic document management (EDM) landscape.
The sixth annual Document and Records Management user forum in February offers strategies and practical examples of how to integrate these technologies within a business to protect information assets.
Eastman Software has mixed some of the benefits of sophisticated CRM in its update to its Enterprise Report Management (ERM) tool to help companies develop a successful e-business.
Operational issues, customer service, cost reduction and GST dominate the agendas of most of Australia's small retailers as opposed to e-commerce, according to the latest research.