They say that breaking up is hard to do, but sometimes the joining up thing can be even harder, especially when this involves bringing together previously distinct and separate organisations - combining people, processes and platforms. More than 80 local government authorities across NSW faced this dilemma in 2016 following the state government mandate to force council amalgamations
By now, the importance of smart content, proper information management, its main challenges and opportunities to optimise EIM are already well-known. New technologies, however, can have disruptive impacts on the ECM and EIM markets by replacing existing technologies and/or creating new and valuable capabilities.
Unstructured data more or less means any kind of information that doesn’t conform to fixed-rules or constraints. This means data that is variable in length and that is completely unpredictable when it comes to anticipating how or in what form this data, or content, come into play.
Robotic Process Automation (RPA) software is in vogue these days. Over the past 12 months, I’ve used three different software solutions for different clients and thought I’d share my experiences to help fill a gap in the RPA information available online.
Deadlines tend to creep up on you. For many Australian organisations the effective date of 22 February 2018 for new Mandatory Data Breach Notification Laws is getting scarily close, while those who ignore it in 2017 will need to hit the ground running in the new year to be prepared.
Bots conduct more than half (52 percent) of all Internet traffic flow today, and for some organizations they represent more than 75 percent of their total traffic, according to a new report from the Ponemon Institute sponsored by cyber security vendor Radware.
Data capture and reconciliation at first touch point is one of the most effective ways to improve business operations and processes. It is a way to eliminate or minimize paper handling, initiate or trigger workflows for action sooner, efficiently use auto-classification tools, automatically start information governance controls, and immediately match information to ensure that only accurate data enters the corporate systems.
Grant Thornton Australia Limited (GTAL) has selected iManage to support the firm’s agile workplace strategy and increase IT agility and user collaboration, all delivered through the iManage Cloud. Grant Thornton Australia is a member firm of Grant Thornton, one of the world’s leading organizations of independent assurance, tax and advisory firms, with access to a network of over 40,000 people across more than 130-member firms worldwide.
Other than sounding like a new reality television gameshow all organisations are facing a barrage of incoming and outgoing documents through many channels. One area which is coming under increasing pressure is that of complaints management. In the past, these were typically received in the mail or via telephone however now customers can use social media, apps, phone, email, paper and the list goes on. What was once a one-to-one relationship is now potentially one-to-many.
Companies should be preparing for a world where government requirements for real-time transaction controls will be a major force in shaping the business-to-business (B2B) transaction automation systems of the future. With cloud becoming the principal deployment model for managing different types of B2B transactions, this revolution toward much-reduced freedom for companies to specify their process requirements can be expected to transform the way companies interact and contract with solution vendors.
