Business Process & Workflow

Officials in the UK government have named legacy technology, budget constraints and a lack of training as the top barriers to transforming government services in exclusive Global Government Forum research.

Esker, a global cloud platform and provider of AI-driven process automation solutions for finance and customer service, today announced the issuance of U.S. Patent No. 11494551 by the U.S. Patent and Trademark Office (USPTO) for Esker’s Document Coding Prediction technology.

SysKit, a UK company focused on developing management and governance platform for Microsoft 365, has introduced SysKit Point as a cloud-based SaaS solution. With this product release, IT administrators, security and compliance professionals, and business users can quickly gain a fuller scope of management and governance capabilities in their Microsoft 365 without the need to implement it in their private Azure environment.

A staggering nine-in-10 businesses experience some form of abandonment during the customer onboarding process with the banking sector experiencing the highest rate at almost 1-in-4 dropping out. However, simple measures like activating the right mix of human interaction alongside automation could resolve pain points, according to the global State of Intelligent Automation Report, Customer Onboarding Pain Points and Drivers Q4-2022 by ABBYY.

To support cross-ecosystem workflows between Atlassian and the Slack and Microsoft communities, Appfire has announced its strategic acquisition of Nextup.ai, a software technology company that providescollaboration software solutions for Slack and Microsoft Teams.

Kofax has announced the appointment of Australian Matthew Thomson as Senior Vice President of its Asia Pacific and Japan business. Based in Singapore, Matthew has previously held senior positions at IBM in both Australia and Singapore and, more recently, VMware Tanzu, driving growth across Southeast Asia and Korea.

Laurel Bridge Software, Inc., a provider of imaging software solutions that enables health systems to orchestrate complex medical imaging workflows, has announced several new capabilities and enhancements to their Enterprise Imaging Workflow Suite of applications.

Parashift, a provider of advanced machine learning-based document classification and data extraction software, has announced a technology partnership with IMTF, a leading global provider of RegTech solutions for financial firms.

Filevine, a legal work platform, has launched .vine, a document format designed for legal drafting. It powers Filevine Document Assembly, a document generation tool that replaces word processors such as Microsoft Word and Google Docs. Document Assembly auto-populates data, clauses and other information stored in Filevine to accelerate legal document generation and ensure accuracy.

The United States Patent and Trademark Office (USPTO) has successfully completed a pilot with Satsyil and Instabase’s automation platform to help automate signature extraction from inventor oaths for use with validation of micro entity certifications.

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