Business Process & Workflow

Australian solution provider UpFlow has obtained the distribution rights for Ephesoft in the Asia Pacific region. Ephesoft, a Kofax company, provides a range of Intelligent Document Processing (IDP) solutions offered in the cloud, hybrid or on-premise.

New Zealand digitisation and workflow systems provider Desktop Imaging has announced a partnership with US digital intelligence company ABBYY.

Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?

The newly-released expert.ai Platform for Insurance powers underwriting and claims solutions so that insurers can use natural language processing to eliminate documents from review cycles, extract needed data and prioritize which submission or claims need an expedited review or to be assigned to a senior adjuster based on complexity.

Hyland has launched its latest series of product enhancements and solutions, delivering a key new integration for Workday and a variety of other process-focused features – including for its Alfresco platform – that improve user and administrator experiences.

BAI Communications Australia (BAI) is using process automation applications built on the Appian AI-Powered Process Platform to digitise and optimise Site Access Management. The applications, which help safeguard the company's employees, customers, contractors, sites and services, have significantly reduced processing time for site access requests.

Flowfinity, a no-code platform for business process automation, has announced the launch of a new free application called the Project Asset Hub. The Asset Hub is designed to help people responsible for managing process improvement projects by being a single source of truth for assets including records and documentation related to stakeholders, requirements, scope, QA testing and more.

OpenBots has launched its new upgrade, Version 2.1, a fully integrated and bundled Business Automation Platform suite with robust Intelligent Document Processing with GPT, along with its core Robotic Process Automation suite.

Pipefy has announced the upcoming release of Pipefy AI, a technology that combines artificial intelligence with Pipefy’s no-code process management and automation platform.

NZ firm FileInvite has made available a free plan for its secure document collection software to help businesses streamline their information collection workflows.

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