Port of Townsville goes live with TechnologyOne ECM

Queensland’s third largest seaport, Port of Townsville, has implemented TechnologyOne’s Enterprise Content Management solution (ECM), strengthening its existing strategic partnership.

 “There were a number of key features that we were looking for in a new system,” says Port of Townsville Secretary & Legal Counsel, Esther Slocombe.

“It was important for employees to find, share, and access information and also to achieve compliance to appropriate legislative requirements for government-owned corporations.”

Following a review of options, Port of Townsville opted to implement TechnologyOne ECM to alleviate issues of duplication, streamlining information into a centralised, easy-to-use search capability.

“We were able to implement and licence TechnologyOne’s ECM very cost effectively, and are now benefiting from increased mobility and functionality,” Ms Slocombe says.

“We have quite a number of the workforce working out in the field using iPads which is another reason TechOne ECM provides benefits and efficiencies for Port of Townsville.”

Not only has TechnologyOne’s software simplified business processes, Port of Townsville also benefits from dealing with one vendor across business operations.

"A single enterprise solution reduces the complexity of dealing with a number of specialist vendors and ultimately lowers the total cost of ownership,” says TechnologyOne Executive Chairman Adrian Di Marco.

“With the flexibility to purchase a broad range of functional solutions, either stand-alone or bundled, Port of Townsville benefits from the advantages of a single IT ecosystem and reduces the risks associated with multiple integrations."

Ms Slocombe added: “Heavy users of the system have provided positive feedback about the user-friendly platform.

“The TechnologyOne team has worked with us throughout the process and they’ve been fantastic. They have become part of the journey with us.”