University deploys OpenText ECM in Hong Kong

Hong Kong Polytechnic University (PolyU) will implement OpenText Enterprise Content Management (ECM) to control the costs and risk associated with the growing volume and velocity of content being produced and published in the enterprise. With OpenText's ECM solution, Hong Kong Polytechnic intends to gain better control over its content, ensure greater data integrity, and address its growing data needs.

Hong Kong Polytechnic University is the largest government-funded tertiary institution in Hong Kong with more than 30,000 students, and nearly 3,500 teaching and non-teaching staff. It offers over 230 programs on campus. 

The growing student population, number of employees and courses offered had increased at PolyU over the years and led to a huge growth in data generated and used. To better manage and leverage this information, PolyU's individual units were implementing independent and isolated solutions. The University's reliance on disparate document management systems to store and manage its information was getting harder to manage. 

"With a growing number of document management system libraries from different vendors used across campus, there was a need to aggregate the islands of information that could not be shared or used," said Gerrit W Bahlman, Director of Information Technology at PolyU. 

"The OpenText implementation will reduce IT support time and costs and greatly improve collaboration between the teaching and administrative staff, enhancing their pursuit of best practice sharing." 

"Like any enterprise, universities in Asia today face the challenge of a competitive landscape and being able to manage, control and secure information is key to their success," said Foo Mao Gen, vice president, OpenText, Asia. 

"OpenText enables organisations such as PolyU to create business value and achieve strategic success by effectively managing information throughout its entire lifecycle."

By enabling the control of document access and by maintaining an audit trail which tracks who viewed and modified the content and when, the University will be better prepared to manage content integrity. Content duplication will also be reduced as duplicated or shadow systems are removed. 

"Innovation is important to our University, and we aim to deliver state-of-the-art technology to support our teaching and administrative staff, and enhance our students' learning experience," added Bahlman. 

"The solutions we are implementing will enable us to better manage and control the access of our documents, while enabling knowledge and information sharing across the University."