Industry Insider

  • Civica enlightens library search with AI

    Civica has built a cloud-based AI infused library search and management platform, leveraging technology first developed by Microsoft to search and interpret all the documents associated with the death of President Kennedy.

  • Palisade turns to ELO for Document Control

    A digital asset management strategy is the foundation to managing an organization’s digital assets and information. When that organisation is a $2B management services business running three wind farms, a solar farm, two gas transmission pipelines, a power station and a regional livestock exchange network of seven sales facilities, the challenge is formidable.

  • Unlocking insights from documents with Form Recognizer

    Data extraction from printed forms is by now a tried and true technology. Form Recognizer extracts key value pairs, tables and text from documents such as tax statements, oil and gas drilling well reports, completion reports, invoices, and purchase orders. However, real-world businesses often rely on a variety of documents for their day-to-day needs that are not always cleanly printed.

  • The Value of Taxonomy: Why Taxonomy (Still) Matters

    After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use cases for taxonomy have not.

  • Kodak Alaris 2019 Summit a hit with ANZ partners

    Key international Kodak Alaris executives flew into the NSW Hunter Valley last month for the global imaging giant’s first ANZ partner event in over 10 years. There they were joined by the company’s growing roster of dedicated Australian staff as well as Australian and New Zealand BPOs, resellers and system integrators who experienced an intensive two days showcasing the drive towards Digital Transformation in 2020 and beyond.

  • The road to digital transformation

    Digital transformation is the cyclical hot topic that never dies. It seems that just a few short years ago, if your company was not on a digital transformation journey, it was going to fail spectacularly and everyone should start looking for a new job immediately…

  • Do eSignatures Really Improve the Customer Experience?

    We have seen and understood that customer experience ( and a digital one at that) and the overall experience economy is the current industrial revolution. Now and for the foreseeable future, CX is a key battleground and competitive differentiator.

  • Are You Ignoring Unstructured Organizational Data?

    Decision makers love data. But until recently, organizations have primarily relied on structured data—highly organized data sets that are easy to analyze. Unstructured data, like emails and text, don’t usually follow a predefined model or fit into relational databases. Therefore, a great deal of enterprise data is unstructured, but many organizations may ignore it completely because of the inherent difficulties of analyzing it.

  • NSW starts trial of Child Digital Health Record

    Entering a baby’s health records into a little blue book (in Queensland a little red book) has been a rite of motherhood for many years, but could be consigned to history with the launch of trials of a new Child Digital Health Record (CDHR) in NSW.