Operational issues, customer service, cost reduction and GST dominate the agendas of most of Australia's small retailers as opposed to e-commerce, according to the latest research.
The arrival of consultant, services and component provider DICOM in Australia has led to changes in the electronic document management (EDM) landscape.
The Queensland Department of Corrective Services is using intranet technology and developing an Information Management Strategic Plan to help it keep a firmer grip on the state's jail inmates.