Document & Records Management

In 2017 Andie Fox, a recipient of Centrelink benefits, wrote a highly critical opinion piece on Centrelink’s debt recovery system, alleging that she was being pursued for a non-existent debt. In response Centrelink provided Ms Fox’s personal information, previous communications and claims history to a journalist who published an article claiming that Centrelink had been ‘unfairly castigated’ by Fox.

Social SafeGuard, the provider of software for digital risk protection, announced last week it has raised $US11 million to help expand and market its designed to help businesses stop the spread of fake accounts, fake news, brand impersonation, social phishing, malware, spam and other threats across digital and social channels.

Eurofield Information Solutions (EIS) has developed a new solution called TurboGrouper for coding and grouping tasks which are fundamental for processing medical records and funding for all Australian hospitals.

A trend toward greater flexibility in working arrangements is here to stay, but alongside its obvious benefits, new research shows an increase in the risk for breaches of confidential customer data.

Enterprises looking to enact blockchain technology must now also determine whether or not the information is subject to the EU’s General Data Protection Regulation (GDPR). Further, enterprises must explore if, at its core, blockchain is fundamentally a violation of GDPR.

A joint research project in the United Kingdom is investigating the use of blockchain technology to ensure the accuracy of historical documents.

The Productivity Commission produced our final report on Availability and Use of Data in March last year. In the course of multiple inquiries by our organisation over the past decade, two things in the data world made it a clear priority for root and branch review.

A Senate Inquiry into “Digital Transformation” has issued a report that is highly critical of the Australian Commonwealth Government’s efforts to date, although the report’s conclusions are firmly split along party lines.

ActivePDF has announced the release of Compressor 3.1.0, a new developer API that compresses text, images, and PDF objects to reduce the size of PDF files.

Even through all government agencies are well aware of their obligations to maintain records under the law, public sector organisations continue to struggle to comply with record-keeping requirements. A significant reason for this is that many people see record-keeping as adding work without adding value.

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