Document & Records Management

The NSW Auditor General has criticised poor record-keeping practices among of 40 of the largest agencies in the NSW public sector in its final audit of Internal Control and Governance for 2019.

The ANAO audit examined three selected Australian Government entities — the Attorney General’s Department (AGD), the Civil Aviation Safety Authority (CASA) and the Office of the Inspector-General of Intelligence and Security (IGIS). Here is what they found.

The Northern Territory is on track to eliminate all hard copy court files from its civil courts by December in a step towards becoming Australia’s first paperless jurisdiction.

Large organizations have a lot on their plate today when it comes to digitization, cloud migration, data security and overcoming silos between back-office platforms. Ike Kavas, founder and CEO of Ephesoft, a provider of document capture and analytics technology, spoke with IDM about the ongoing challenge for companies seeking to automate their document processes.

A program to transition Australian federal agencies to entirely digital work processes by 2020 is unlikely to succeed, according to a new report from the Australian National Audit Office (ANAO).

Outback Imaging has released the latest version of EzeScan, its document capture and business process digitisation software, designed to take the hard work out of capturing hardcopy and digital born assets.

ABBYY’s FlexiCapture 12 has been enhanced with machine learning (ML) technology to improve the accuracy and speed of processing enterprise content.

One of Australia’s largest insurance companies, RACQ, has completed a project to enhance its claim processing using ABBYY content intelligence capabilities in tandem with UiPath’s robotic process automation (RPA) platform.

Australia is on the cusp of a new era where consumers will be granted the right to access and share data about themselves and their transactions as captured by businesses they deal with, such as banks, electricity retailers, and phone and internet service providers.

Kodak Alaris partner Go Systems counts many local councils across New South Wales amongst its client base. In partnership with Kodak Alaris it has designed a technology roadmap for one of the state’s largest councils utilising its capture hardware and software solutions.

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