Enterprise Content Management

Russ Hubbard is Chief Revenue Officer at Ephesoft, the enterprise content capture and data solution provider. At the opening of Ephesoft's new ANZ HQ in central Sydney's Martin Place, IDM sat down with Russ to learn more about the company's local operations and global strategy.

If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meet their regulatory requirements. Fast-forward to the age of GDPR and the new privacy mandates coming out of California (CCPA), and not only do you have to take into account what your customer wants but you have to also be mindful of security pitfalls.

Leading international law firm Clifford Chance has announced its move to replace SharePoint with iManage Work 10 for document, email management and collaboration for its 6,000 global users.

There are numerous tools on the market, including freeware, with which users can create PDFs. But are the results always satisfactory? Not always, as it can happen that a certain PDF file can be opened with one reader and not with another.

DocsCorp has extended the reach of its bulk document processing platform, contentCrawler, to Dropbox and Dropbox Business to ensure documents are 100% searchable in the cloud and on-premises. contentCrawler is powered by the ABBYY OCR engine.

The EDRMS formerly known as TRIM/Records Manager has a long history as the record-keeping system of choice at all layers of Australian government. One of the consequences of Content Manager (CM), as it is now called under new owners Micro Focus, being so firmly entrenched is the perennial challenge of version upgrades. These can be magnified by the fact that an EDRMs is generally very tightly bound with other business systems and a key element of daily workflow, making the potential for change significant.

The Citadel Group has announced a number of significant contract wins in the health and education sector, including an $A33 million contract over 10 years with the new Royal Adelaide Hospital.

Paxata has added a new feature to its Adaptive Information Platform. Intelligent Automation provides a new, smart algorithmic capability that enables business analysts to automate and operationalize complex data preparation projects and flows with the click of a button, accelerating the delivery of analytical projects.

Software developer Smarsh has introduced the latest version of Control for Microsoft Teams. The data-loss prevention (DLP) solution enables users to enforce internal policies, and to block and delete content within Teams, strengthening compliance, risk and security efforts.

Ricoh Australia has added the M-Files Intelligent Information Management Solution to Its Portfolio Solutions Offering.