Super returns for Global 360

Success at QSuper, one of the largest superannuation funds in Australia, has contributed to a big jump in revenue for Global 360’s Business Process Management Systems (BPMS) business.

QSuper is one of the largest superannuation funds in Australia, with over 530,000 members and over $US23B in funds under management. The win at QSuper contributed to a 106 percent year-over-year quarterly increase in global license revenue from the company’s Business Process Management Systems (BPMS) business..

QSuper selected Global 360 to help the company transform its workflow practices with the Global 360 BPM platform chosen as the key enabling system.

The company has also reported a 22 percent increase in total BPMS business year-over-year with 49 percent from net new BPM license revenue, along with a 78 percent increase in its Professional Services Organization (PSO). In addition, 29 percent of FY10 license revenue was influenced by Global 360 partners.

Global 360 President and CEO David Mitchell, sad, "Our corporate strategy and positioning is working, as evidenced by our ability to target and win the highest percentage of new customer business we have achieved in the last two years. Our leadership in BPM and case management, supported by our persona-based approach, is fueling our growth - and confirming the need in the market to address the needs of knowledge workers."

In the fourth quarter, Global 360 introduced analystView 3.0, a new business process simulation and analysis tool that provides business analysts and Microsoft Visio users integrated process modeling and analytics functionality within Visio Premium 2010, the newest release of the most commonly used and accepted modeling tool worldwide.

Using Global 360’s analystView plug-in for Visio 2010, business analysts can easily simulate and quickly evaluate Visio models by displaying a side-by-side comparison of the current process to the future performance metrics, as well as quickly identify structural process efficiencies and inefficiencies. With this information, analystView and Visio 2010 make it possible for organizations to analyse, recommend, validate, and document the business case for improvements to the process. When combined with Global 360’s managerView process intelligence components, business analysts can draw on real-world data as a baseline for process improvement.

Global 360 also introduced Process360 for SharePoint, providing out-of-the-box intuitive and configurable user applications using SharePoint web parts to maximize productivity while reducing development time and costs.

Once a document is in the SharePoint repository, users can start business processes by simple mouse-click actions, or as the document enters the SharePoint repository, Global 360 can automatically kick-off the process based on characteristics of the document. Global 360 supports complex, parallel processes that may include thousands of process steps such as review, edit, approve, reject, rendezvous, and split.