ReadSoft is to deliver an automated solution to a major Malaysian Conglomerate to centralise and optimise its Human Resource processes in a shared service centre environment. The $US650,000 solution will cover the processing of HR service request, and will be integrated into its existing SAP system.

The solution involves the implementation of the ReadSoft Document Capture Suite and its SAP-certified PROCESS DIRECTOR to automate processes such as leave application, recruitment and internal transfer.

By implementing this solution, the HR shared services centre will have gained significant control and visibility into its HR processes. This both strengthens quality control over involved processes as well as efficiency in request handling.

“We are very happy to chosen to be part of this automation project. ReadSoft once again brings a major breakthrough in refining customer’s core processes and making them even more efficient in a competitive market”, comments Jan Andersson, President and CEO at ReadSoft.