Articles

Executive performance evaluations will be increasingly linked to ability to manage cyber risk; almost one-third of nations will regulate ransomware response within the next three years; and security platform consolidation will help organizations thrive in hostile environments, according to cybersecurity predictions from Gartner, Inc.

A common challenge process automation professionals face is how to measure the results and capture the realized value of an automation program. Or, more specifically, getting the business to agree on how to measure results and what success means in order to accept and adopt the automation in day-to-day operations. 

A NSW Auditor-General's Report into the implementation of the NSW planning portal by the Department of Planning and Environment has found it may be completed by 2023, 10 years after it commenced.

A successful mass digitisation project undertaken by the ABC in 2021 will lead to dozens of redundancies in the Archives department, according to an announcement this week.

When discussing intelligent automation with our customers, one key challenge that rises to the top of the conversation is how the data trapped in their documents is the lifeline to many of their processes. They lack the ability to automatically identify the documents, extract the data, and connect it to their employees and processes, and they’re feeling the pain both in back-office operations and on the customer experience.

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