Articles

It’s now well known that usernames and passwords aren’t enough to securely access online services. A recent study highlighted more than 80% of all hacking-related breaches happen due to compromised and weak credentials, with three billion username/password combinations stolen in 2016 alone. As such, the implementation of two-factor authentication (2FA) has become a necessity. Generally, 2FA aims to provide an additional layer of security to the relatively vulnerable username/password system.

The NSW Crown Solicitor’s Office (CSO), through Micro Focus implementation partners Citadel and Microsearch, has recently completed its move to cloud with Content Manager Select, combining an innovative managed service solution with a content search and information retrieval solution using IDOL.

With an ever-growing diversity of digital channels, it should be easier than ever for your customers to interact with you. But as you try to support more digital touchpoints, is it affecting the quality of the experience you’re delivering?

As companies store more unstructured data, companies find that it’s taking an ever-bigger cut of the IT budget. That is forcing some firms widen the search for solutions that can help them better manage it, according to a new survey from Data Analysis form Komprise.

Imagine you’re having friends over for lunch and plan to order a pepperoni pizza. You recall Amy mentioning that Susie had stopped eating meat. You try calling Susie, but when she doesn’t pick up, you decide to play it safe and just order a margherita pizza instead. People take for granted the ability to deal with situations like these on a regular basis. In reality, in accomplishing these feats, humans are relying on not one but a powerful set of universal abilities known as common sense.

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