The legal industry has come a long way in the shift to a paperless world, with many processes during the litigation lifecycle including the filing of documents, electronic discovery and document review being managed electronically.  In Federal law matters for example, an electronic filing facility called “eLodgment” can be used for the lodgment of applications and supporting documents. In Victoria, the Supreme Court has developed an electronic filing and case management system known as “RedCrest”.

The document solutions that we are talking about are ones that streamline or automate the generation of emails in Outlook and documents in Microsoft Office (specifically Word, Excel and PowerPoint) and also solutions that manage such electronic documents and emails. All too often these new document solutions, especially ones that utilise Microsoft SharePoint, fail to be adopted by their intended users.