Articles

Data Migration is a topic that gets raised time and time again in our industry, and people continue to struggle in getting it right. At some point you will likely be faced with the challenge of migrating data into your EDRMS.

How does a global organisation with more than 9000 employees deal with document management, especially as it’s not regarded as a particularly cool topic. When staff at Head Office alone are generating more than a million documents a year, the challenge is formidable, and the idea of a solution becomes more attractive. For growing mining company MMG the response was to integrate OpenText Content Server and SharePoint with the aim of achieving an integrated search, collaboration and information lifecycle management solution.

In-house or outsourced, cloud or on-premise? Tourism WA, the State Government agency responsible for promoting Western Australia (WA) as a holiday and business event destination, went through the typical scenarios when questioning how to future-proof its information and records management systems. It has now completed an upgrade to HP’s latest version Records Manager 8 with the assistance of Information Proficiency, which has been providing a Records Management team since 2011.

Have you ever asked a colleague for an answer to your question? If you're lucky, you knew who was going to have the answer. Chances are you sent them an email. Chances further, they will have it and they'll send you a reply saying, "Yes, here's the answer to your question." And six months later, that email is buried somewhere amongst your mass of emails.

Customer communications for most organisations is no longer just about delivering paper to the mailbox and then archiving the files forever. For various reasons, organisations are now actively managing documents and the data they contain during the entire document lifecycle. To illustrate the point, I want to share with you areas that are intersecting in our industries today and why they are important to consider:

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