Articles

Considering a commercial off the shelf (OCTS) CRM solution for your organisation? Stephen Bounds warns that without systems support, complex and ad hoc workflows will fall outside of the CRM into an unmanaged space ...

The potential for Big Data and Cloud Computing to deliver  increased business efficiency, growth and innovation will be put under the microscope at a Gold Coast TechConnect on May 15 .

Laserfiche has a new partner in the Australiasian market with the launch of KnowledgeWare Business Solutions (KnowledgeWare) focussed on delivering the US company's agile Enterprise Content Management (ECM) solution, which includes Business Process Management (BPM).

Eastman Kodak has announced a deal to swap its imaging business for a $US2.8 billion debt owed to a pension fund, and will not proceed with a previously announced $US210 million sale of its its document imaging unit to Brother Industries.

The unstructured format of an email inbox is an inefficient, unreliable strategy for today’s legal records management. While lawyers often rely on their inboxes as a virtual filing cabinet, storage limits, and the inability to share or categorise information make it the wrong approach. In this Q&A, Roy Russell, managing director with Huron Legal in London, explains why document management systems that include email modules are essential to keeping virtual records straight.

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