Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.
Stricter regulations, the increasing cost of labour, and pressures to improve customer satisfaction through increased speed of delivery are causing businesses to rethink how they do business. How can a company respond to all of these pressures while still remaining profitable?
Eight years into a state-wide rollout of an electronic Medical Record (eMR), a comprehensive assessment of Queensland Health’s digital maturity has found that it suffers from a lack of data integration and also that disconnected systems and devices are interrupting workflow and increasing time for staff to complete tasks. It also found a lack of digitisation and reliance on manual data collection and extraction.
For a long time, the trend in Records and Information Management was to store records in a separate system, more commonly known as an electronic document and records management system, or eDRMS. Some Records and Information Managers went a step further and encouraged users to make the eDRMS their central place of work.
New Zealand’s Hutt Valley District Health Board (HVDHB) has been severely criticised for inadequate processes to manage information that led to the death of a man being treated for an injury while on holiday.
Many organisations are facing challenges in setting metadata and applying properties to content stored in SharePoint. At Prometix we experienced this issue recently when delivering a large document management rollout project.
Simon Froude has been announced as the new Director-General of the National Archives of Australia (National Archives). Five new members have also been appointed to the National Archives of Australia Advisory Council.
An odd list to be grouped together, but probably anyone reading this article has an interest in all these items, whether that’s good or not. Before we dive a little deeper into the main article, let’s see if we can make any eliminations to get to our target topic.
Australia’s financial sector regulator APRA has issued an RFI seeking information on a new digital Knowledge Management System to assist with its digital transformation. According to the tender documents, the “framework” APRA employs to manage the sector is currently spread across 350+ individual PDFs that need to be regularly updated.
