iManage Cloud expands globally and adds Administration Console
Australia and Singapore Data Centres for iManage Cloud, the company's cloud service for Work Product Management, are due to come online this month as part of the company's cloud strategy. iManage currently has iManage Cloud data centres in the US and UK.
Further, iManage will be adding iManage Cloud data centres in the European Union, Canada, and South America over the next four months. Each cloud data centre features infrastructure tuned to optimise professional work for large files, high availability and rapid disaster recovery and all data centres are highly secure, and certified to the ISO 27001 security certification.
Responding to concern by customers as a result of the UK Brexit announcements iManage has now committed to provide customers the choice of a data centre location within the EU, and to meet European privacy obligations such as the new General Data Protection Regulation (GDPR).
"This global expansion of iManage Cloud further validates our commitment to being the leader in cloud deployment of Work Product Management and our commitment to continuous innovation on behalf of our customers," said Neil Araujo, CEO of iManage.
"Professional services firms around the globe continue to select iManage Cloud over competing cloud solutions for proven functionality, increased security, high availability, streamlined deployment, and deep integrations with mission critical desktop applications."
Robert Fraser, director of Australian reseller Trinogy, said, "Their Work Product Management technology is clearly the established market leader worldwide, they have a deep appreciation of the demanding needs of the professional services sector, and the establishment of a local data centre in Australia will help our customers address data sovereignty issues. Trinogy welcomes the arrival of the iManage Cloud service, 'down under'."
Customers will also gain greater administrative control over their cloud operations through a new cloud-based administration console for managing and administering iManage Cloud implementations. This console provides help desk staff or system administrators with the latest, most up-to-date information about their users and infrastructure right from their phone or laptop. Key features, like tiered permissions, give administrators just the right amount of access and privileges to carry out their work, while job scheduling allows administrators to setup and monitor jobs for key iManage administrative functions like workspace generation and metadata import -- ultimately reducing the cost of monitoring and managing iManage deployments.
"We understand the unique needs of professionals when it comes to Work Product Management," continued Araujo. "And we are responding by giving them a global cloud capability that combines ease of administration with the security, agility, and high availability of the iManage cloud -- all so that they can more efficiently carry out the critical work they do every day."