NICE (Nasdaq: NICE) has announced the availability of a new white paper with Deloitte Consulting, offering organisations practical guidance to effectively navigate the transition into Robotic and Cognitive Automation (R&CA), the future of Robotic Process Automation (RPA).

The new white paper entitled "The Future of Operations – Moving Beyond Process Automation" is infused with practical insights and a simulated business case demonstrating a futuristic self-service banking scenario that utilses a myriad of new generation cognitive tools to stay ahead. To download a complimentary copy of the white paper, click here .

The paper addresses the fact that global organisations acknowledge the need to invest in process automation and cognitive tools, but lack the practical insights to deploy such technological transformations.

Readers are promised a holistic and rich perspective on how to practically assess and tackle the next technological revolution in artificial intelligence and cognitive automation.

The paper also presents a practical path towards tackling the upcoming cognitive wave, set to overlay and enhance robotic process automation, both strategically and practically.

This new white paper builds on the expertise of Deloitte's expansive global consulting experience and NICE's experience in RPA with a claimed 500,000 robots in production and 500 deployments across a diverse range of industries world-wide.

Zohar Yami, Partner, Robotics & Cognitive Automation, Deloitte, said "A key and integral part of enabling organisations to succeed in their robotic and cognitive automation journeys, is the realization that R&CA is a transformation that needs to be managed at an organisational level rather than on an IT project level. We are confident that this whitepaper, co-created with NICE, will empower enterprises to manage this transformation both rapidly and effectively.

https://info.nice.com/thefutureofoperationsWP.html