Civica brings new cloud-based digital health tools to A/NZ

Civica has announced its new Health & Care software portfolio for Australia, New Zealand and the Asia Pacific markets. This follows Civica’s late 2018 acquisition of Geelong-based cloud software company Carelink, now Civica Care.

One of the new technologies introduced within Civica’s Carelink Suite is CarelinkGo; a smartphone application for mobile workforces which provides users with real-time mobility, interoperability, intuitive functionality and offline support.

Civica Care Managing Director, Craig Porte, says, “Over time Australia’s health industry has been putting more administration tasks on our health and care practitioners. Unfortunately, that has diverted their time away from client care, which is a problem that technology can solve. By using cloud-based technologies, health and care practitioners can streamline the delivery of unified care and enhance financial and operational management, saving many hours so staff can focus on the client.”

Great Ocean Road Health, Guide Dogs NSW/ACT and Enable WA have all chosen to implement Civica’s cloud-based community care management solution to streamline operations, empower staff and improve client care.

“CarelinkGo will change how our staff operate, making it easier to access client information anytime, anywhere. This will improve our ability to deliver our commitment to providing the best possible health and community care for our clients,” says Kate Gillian, CEO at Great Ocean Road Health

Dale Cleaver, CEO of Guide Dogs NSW/ACT, says, “Our mission is to empower people living with vision impairment to live the lives they choose and actively participate in their communities. Carelink will enable us to give clients choice and control over the services they receive to achieve their goals. As many of our specialists work across the state, Carelink will provide staff with the convenience to access client information while on the road.”

The new range of new healthcare products include:

  • Cito - a clinical information management system that supports faster clinical diagnoses and improved care pathways through effective information sharing
  • Member Engagement Solutions (MES) - to support community and patient engagement by blending technology and communications expertise
  • CostMaster - for end-to-end cost reporting and management for key decision makers




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