Lost productivity and knowledge management issues are the focus of a new application from GMB Research.

Tower Software will become one of the first records management vendors to embrace the Extensible Markup Language (XML) using a specialised application from German vendor Software AG.

ReadSoft will use the AIIM show in New York to launch the next version of its Eyes&Hands Forms software.

Are there any lessons for the "bricks-and-mortar" companies to learn from how .com start-ups have attacked the issues of database integration and supply chain management?

Letter from the Commonwealth Department of Health and Aged Care re a previous IDM article.

New technologies and, more importantly, new concepts are going to change the way you go about your business.

Gift site wishlist.com.au is balancing the best of manual and automatic fulfilment to keep to its business model.

High profile e-tailer dstore is exploring its fulfilment options to meet customer expectations.

How a high profile e-tailer manages the supply chain outside the online world.

A young Australian company is pioneering the integration of content for wireless Internet devices.