Although Australia is one of the leading players in bringing Government Online to its citizens, this service delivery channel has yet to realise its full potential, concluded a study in to government Web site usage.

Classification of business concepts into a working taxonomy is one of the most under-rated elements of knowledge management.

Finding documents is much easier when a portal project team does the

The privacy rights of Australians are under review, in a planned shake-up of the use of public records for direct marketing purposes.

Valdis Krebs, founder of orgnet.com and leading practitioner

asset.gov from the NSW government takes collaboration state wide

When putting together its records management strategy Coffs Harbour

Vital emails are being lost in Great Britain. A survey carried out by Legato Systems found that British companies are not coping with the increasing levels of email.

Jane Williamson proves KM is no nova phenomenon

Armed with a new database and a paintbrush, Mambo has designs on