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Half of A/NZ businesses say there will be more demand for robotic process automation (RPA) solutions this year, according to IDC's Asia Pacific IT Services Survey, 2020. As organisations shift from crisis mode to recovery mode, RPA deployments will improve productivity and increase business resiliency.

Civica’s Authority Altitude is a new software suite aimed at streamlining operations and improving how councils engage with their community, which has gained even greater importance as they manage the challenges that follow the COVID-19 pandemic.

Maintaining full control over the multifaceted email communication channel, with all its intricacies, is becoming more complex every day. This not only applies to the high-performance routing required within company networks. Critical business issues such as process automation are also becoming increasingly difficult to cover with standardized solutions.

Dropbox has announced a set of updates to bring its eSignature solution HelloSign closer to Australian and New Zealand users. This includes making HelloSign available to all Dropbox users, giving them the ability to electronically sign and share documents straight from Dropbox and to store these documents within Australia.

Exela Technologies, Inc. has announced the launch of DrySign, a new proprietary eSignature platform. Following a successful closed-beta release to 3,000 users, DrySign is now available to the public.

Hitachi Vantara, the digital infrastructure and solutions subsidiary of Hitachi, Ltd., has announced a new distributed file system and management solution that will users gain faster access to and insights from unstructured data such as emails, documents, health records, audio, video and images.

Hyland has announced Brainware Foundation, the latest release of its intelligent data extraction and text analytics software, featuring the addition of a handwriting recognition engine.

Australian digital medical record solution vendor InfoMedix has signed the first hospital client to roll out its new cloud-enabled DMR and has completed the acquisition of secure clinical communications app Clinivid, which has now been integrated into the InfoMedix product suite.

Global Graphics Software has licensed its Mako SDK to Racami, the authors of the Alchem-e customer communications management platform (CMM). Mako converts incoming documents into PDF and optimizes these files for onward processing through multiple delivery channels such as email, web viewing, bill payment, and printing.

Messagepoint is expanding its global presence into the Asia-Pacific (APAC) region with the establishment of a partnership with Customer Centrics International, an Australian consultancy that helps organizations deliver simplified, personalized, digitized customer communications.

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