Following the recent acquisition, Westpac and the Bank of Melbourne plan to integrate aspects of their reporting systems.
The finance sector, traditionally paper-intensive, is embracing intranet technologies with enthusiasm.
Optika has introduced eMedia, a Web-based electronic software infastructure for managing and automating paper-intensive business processes.
If you don't catch the e-commerce train your business could be left behind.
When a call centre is linked with an information management system, far greater levels of efficiency and customer service can be achieved.
A call centre is an organisation's marketing opportunity to die for.
Call centres are going to change the way in which we live, work and, most significantly, shop.
How companies approach customers can vary in cost dramatically.
New Zealand's BankDirect has introduced 100 per cent electronic branchless banking.
Jasmine is said to be the first object solution for building next generation business systems over Internet and client/server computing environments.
