Standard aims for Aussie brains

Standard aims for Aussie brains

Nov 8, 2005: The knowledge era is upon us. Organisations around the world are finally recognising the value that exists in their intellectual assets. The problem is, a great divide exists between recognising these assets, and really harnessing them to improve customer service, shorten decision making processes and enhance employee retention.

To help tackle this problem Standards Australia have, in a world first, launched a 76 page Standard Knowledge Management: A Guide.

Knowledge management, is a way of capturing, storing and disseminating the vital information that drives a company forward. The standard provides a flexible approach to knowledge management, and highlights tools and techniques that can help companies identify, share and use their most valuable assets.

"This new Standard gives senior executives, business and government leaders a flexible and iterative approach to ensure the knowledge in their organisation is created, shared and applied to strengthen the organisation." said Sue Halbwirth, committee chair and senior lecturer, faculty of humanities and social sciences at the University of Technology Sydney. "The environmental context, culture and strategic intent of an organisation determines the way in which knowledge management is implemented - there are many different tools and techniques that can be used and these are described in the standard."

"The standard is about transforming performance rather than conforming to a process" said David Rymer, deputy chair and thinker-in-residence at Intuosity. "Our economy is fuelled by ideas and the clever implementation of intellectual capital. Leveraging knowledge is central to the major issues facing Australia's boardrooms and Governments."

By drawing on the combined expertise of leading knowledge management practitioners and academics, the Standard brings together industry insight and experience to give Australia's creative economy the means in which to take a major leap forward.

"Our Knowledge Management Standard is a global first. Its creative approach sets new benchmarks for innovation and thought leadership." said John tucket, Standards Australia chief executive officer. "There is growing recognition that knowledge and the ability of organisations to learn, innovate and adapt contributes significantly towards our national prosperity and competitiveness."

In addition to the Standard Knowledge Management: A Guide, Standards Australia will also be releasing a knowledge management handbook for small to medium sized enterprises. The handbook, like the standard, will contain many tools to help smaller enterprises harness their intellectual assets and include case studies of smaller businesses.

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