Maddocks has the Solution to clients' needs

Maddocks has the Solution to clients' needs

When leading Australian law firm, Maddocks, decided to respond to the growing needs of its clients by increasing its investment in high-end technology solutions, the firm selected Solution 6 to provide business intelligence software.

With its aim of delivering quality legal services to its clients, Maddocks has long been a technology innovator. It was the first Australian law firm to offer remote access services to enable staff to work from home and one of the first electronic case management systems in Australia was developed by Maddocks.

To help track key performance information, Maddocks chose the Solution 6 product CMS.Net. Executive Chairman of Maddocks, David Laidlaw, says "The Solution 6 Business Intelligence software will give Partners the ability to access information and track real-time performance of our practice teams and service groups against benchmark data and key performance measures."

Solution 6 is the world's leading provider of software for service organisations. The company provides business solutions to the world's largest and most prominent global service providers as well as many thousands of small and medium sized service firms in over 50 countries worldwide. With three major regional centres-Asia Pacific, Europe and North America-and over 1,000 professionals in 9 countries, Solution 6 has the largest global workforce focused on software for the services industry.

In 2003, Solution 6 won the LOTIE award for 'Best Legal Office Technology Newcomer' with its business intelligence solution.

CMS.Net is ideally suited to meet Maddocks' needs. As a new generation of financial management technology, leveraging Microsoft's .NET architecture, CMS.Net provides a technology environment for increased collaboration, integration and automation.

With CMS.Net, a company is able to analyse new business development activity, access critical performance metrics and make strategic decisions based on timely and accurate profitability information. It provides a platform that integrates with numerous IT systems, simplifies administrative tasks such as time and expense capture and reporting, and encourages increased corporate/customer communications.

Law is a business as well as a profession and one of the key challenges law firms face today is balancing operational decisions with key business and performance drivers. CMS.Net helps the legal industry to tackle some crucial questions:

- How can we improve strategic decision-making through improved management information?

- How do we reduce receivables, increase Work-in-Process, increase billings, and strengthen client relationships?

- How can we drive increased profitability by pushing the front office and lawyer ownership?

- How do we reduce spending and enforce budgets?

- How do we streamline business processes?

- How can we monitor legal practice performance indicators?

- How can we better drive business success with key performance metrics and real-time management reporting?

According to Maddocks' David Laidlaw, "CMS.Net will provide Maddocks with the flexibility to meet the needs of a dynamic, growing business while at the same time enabling us to respond to the growing needs of an increasingly sophisticated client base."Marion Ryan, Solution 6 General Manager, Legal Solutions, Australia, adds "Our investment in technology and ability to provide organisations visibility into their financial and operational health continues to differentiate Solution 6 from other providers with a more limited focus."

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