Oce manages documents to the MAX
Oce manages documents to the MAX
March 2, 2009: Oce MAX is a new document performance management system that applies Six Sigma tools and methodologies to measure, benchmark and improve outsourced document activities, such as print/copy and mail centre management.
The new offering is designed for large organizations with multiple sites and services. Features include: near-real-time volume and performance reports; customisable, dynamic reports based on the client's input; customizable dashboards including "stop light" performance management of metrics critical to the business; and, automated email alerts.
Oce Business Services also offers Oce MAX Standard, a web-based system that is available to organizations requiring basic performance reports and standardized metrics.
"Oce MAX technology makes it easier for companies to outsource essential document processes with confidence," notes Elizabeth Halaki, chief marketing officer for Oce Business Services.
"Clients can rest assured that their service level agreements and key performance indicators are systematically monitored against business objectives and agreed-upon performance standards."