Document management delivers in Asia-Pacific: survey

August 7, 2009:Electronic Document Management (EDM) systems are delivering increased efficiency and productivity, according to a recent Asia-Pacific survey conducted by CCH.

It found that 72.8% of respondents who have implemented an EDM system agreed - it has increased their efficiency and productivity. This contrasts with those who are considering implementing an EDM solution where only 31.6% expect that it will increased efficiency and productivity.

More than 100 CCH customers from professional service firms and businesses throughout the Asia Pacific region responded to a range of questions on their use of, or plans for, EDM systems. Key findings include:

The key barrier to implementing an EDM solution is perception. Many respondents with an EDM solution report significantly fewer concerns than those considering a solution.

63% of respondents say that the ‘paperless ideal' would mean that 80 - 100% of all documents and reference materials are managed ‘electronically'. 29% of respondents report having achieved this ‘ideal' state.

Almost two thirds of respondents expect to be using an EDM solution to manage documents and reference materials within the next 3 - 5 years.

The results are available at www.cch.com.au/whitepaper>