Knowledge management suite for SharePoint
Bamboo Solutions has released a Knowledge Management solution for SharePoint that combines its Knowledge Base application with workflow and process automation.
It claims to improve content quality through automated routing of new articles to subject matter experts across the enterprise for review and approval.
There is support for custom taxonomies leveraging SharePoint’s metadata management features; and configurable alerts to notify stakeholders and subject matter experts of updates and changes to relevant content.
Reporting and dashboards are included to manage knowledge collection and identify trends in content consumption.
Tom Polivka, Bamboo’s Director of Enterprise Sales, said, “While it’s important to support a self-service model, it’s equally important to enable collaboration between end users and subject matter experts.”