Business Process & Workflow
Robotic Process Automation (RPA) software is in vogue these days. Over the past 12 months, I’ve used three different software solutions for different clients and thought I’d share my experiences to help fill a gap in the RPA information available online.
Kryon, an Israeli provider of intelligent Robotic Process Automation (RPA) solutions, has integrated ABBYY's FlexiCapture solution into its Leo RPA platform in order to provide a single platform for document automation.
Data capture and reconciliation at first touch point is one of the most effective ways to improve business operations and processes. It is a way to eliminate or minimize paper handling, initiate or trigger workflows for action sooner, efficiently use auto-classification tools, automatically start information governance controls, and immediately match information to ensure that only accurate data enters the corporate systems.
Buyers Lab (BLI) has recognized Kodak Alaris with an Outstanding Achievement in Innovation award for Alaris Info Input Express software (both Limited Edition and Network Edition). Info Input Express is a web-based solution that simplifies information capture via mobile devices, multifunction printers and dedicated scanners. Documents and extracted data can be routed to desktops or business systems with significantly less human error.
DocsCorp has announced a major update to cleanDocs, its metadata cleaning tool, to provide a platform for data leak prevention. cleanDocs 2.0 combines metadata cleaning and email recipient checking in a single product so users can now be confident that private information is going to the right person and that it contains no harmful metadata.
Outback Imaging UK Ltd, a provider of document capture and scanning solutions under the brand EzeScan, has appointed Ascertus Limited as a reseller covering the UK and the wider EMEA territory. Ascertus is a reseller and professional services provider of document and information lifecycle management solutions to law firms and corporate legal departments.
Epson Australia has announced the new WorkForce and WorkForce Pro series of all-in-one printers that include easy, wireless iPad, iPhone, Android tablet and smartphone printing, as well as Wi-Fi Direct and NFC for network-free printing.
Other than sounding like a new reality television gameshow all organisations are facing a barrage of incoming and outgoing documents through many channels. One area which is coming under increasing pressure is that of complaints management. In the past, these were typically received in the mail or via telephone however now customers can use social media, apps, phone, email, paper and the list goes on. What was once a one-to-one relationship is now potentially one-to-many.
Companies should be preparing for a world where government requirements for real-time transaction controls will be a major force in shaping the business-to-business (B2B) transaction automation systems of the future. With cloud becoming the principal deployment model for managing different types of B2B transactions, this revolution toward much-reduced freedom for companies to specify their process requirements can be expected to transform the way companies interact and contract with solution vendors.
As a software company, there’s nothing better than knowing you’re solving customer problems with a new software release. When it comes to building software, it’s easy to fall into a trap of creating new features that, while nice, make little-to-no difference to the end user. At Objective, we’re in the business of helping our customers transform their worlds by giving them tools to make their business processes easier, faster, simpler, more reliable and safe.
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