Banking, Financial and Insurance Services
Although I have been involved in document capture for over 20 years, it was not until Datacap joined forces with IBM in 2010 that we started to meet regularly with large banks to help them address their massive mortgage processing challenges. Even given all the things that I had learned over the years about high-volume document capture, I have been surprised just how many nuances and special considerations that there are when it comes time to scan a mortgage.
One of Australia & New Zealand's Big Four banks is steering a path to a SharePoint 2013 future although keeping its role limited to its perceived strengths in intranet and document collaboration.
Initially begun as an unauthorised social media experiment at National Australia Bank in 2008, Yammer is now an active and mature network used by around one-third of the banking giant's 50,000 staff worldwide.
Australian online financial services provider SuperIQ has completed the successful deployment of an eFLOW Digital Mailroom solution to classify and process between 500-600 documents per day.
Bank of New Zealand (BNZ) has deployed enterprise mobility management solution from Good Technology, Good for Enterprise (GFE), to enable its staff to securely access a range of collaboration and productivity applications including email, calendar, contacts, intranet, SharePoint access and document viewing and editing.
Text analytics can bridge the gap between structured and unstructured data, opening up the benefits of text mining for fraud detection. As more and more insurers leverage analytical techniques for detecting suspicious claims, the benefits of text mining are becoming more apparent.
RP Solutions, Inc., a remittance processing solutions provider and OPEX Corporation, a provider of high-speed document imaging and mail centre automation equipment, have detailed a successful implementation of their integrated Mixed Mail Processing solution at Bill2Pay.
One obstacle to paperless mortgage applications in the US has been removed with the US Internal Revenue Service introducing the ability for crucial paperwork to be electronically signed and submitted.
A joint international criminal investigation has resulted in seven people being charged in Romania for the largest credit card data theft in Australia's history.
Australian insurer CGU is forging a way ahead in the digital era with a digital mailroom solution from Iron Mountain.
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