Enterprise Content Management

Canadian-based insurance litigation firm, Hughes Amys LLP, has replaced an outdated metadata solution with BigHand Scrub following a firm-wide Microsoft Office upgrade.

TopQuadrant, a provider of standards-based data governance solutions has announced the release of TopBraid 5.4, a collection of web-based solutions for Data Governance and Vocabulary Management. TopBraid Enterprise Data Governance (EDG) 5.4 promises to deliver an integrated approach to data governance with customisable workflows, flexible governance operating framework options, enhanced visualisations, and advanced capabilities to create, manage, and view connections between technical and business metadata.

Kapish and the Citadel Group have announced a new “Support Assurance Program” to provide organisations with rapid access to support for their HPE RM/CM environments.

The University of Sydney is pursuing a multi-pronged strategy for capturing records from email systems, according to Records Manager May Robertson.

The School of Isolated and Distance Education (SIDE) based in Western Australia has significantly reduced its manual enrolments administration with a solution from Konica Minolta and FileBound.

The term ‘digitisation’ evokes a sense of total transformation and specifically for those organisations that have been in business for over 20 years, one where legacy systems or operational processes have been successfully transitioned into a state of binary form. The clear goal; improve efficiency and transparency of business activities for both clients and staff. 

A project by the Department of Planning, Lands and Heritage (WA) to digitise over 200,000 Crown Land information artefacts dating back to 1833 has been recognised at the annual Objective customer innovation awards.

Australians are increasingly concerned about how companies handle their personal data, especially online. Faced with the increasing likelihood that this data will be compromised, either through cyber attacks or mishandling, companies are now being forced into a more comprehensive approach to collecting and protecting customers’ personal data. The question remains - what is the best approach to achieving this goal?

​There’s a lot of discussion among IT professionals about what digital transformation actually is. From my perspective as a business process management expert, digital transformation results from applications that provide better user experiences for customers and employees.

Based in Newport Beach, California, Insurer Pacific Life has successfully used EzeScan capture technology to improve user adoption of a newly deployed OpenText content management system.

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