Business Process & Workflow

The outsourcing sector needs to sharpen its act or face losing significant business, according to business leaders interviewed in the inaugural APAC and ANZ BPO Market Report by management consulting firm Enlighten.

Nitro Software, Inc. has announced a partnership with Dropbox to provide PDF productivity and eSigning capabilities through Dropbox Extensions, a new series of Dropbox platform capabilities.

Kofax has announced new robotic process automation (RPA) capabilities that leverage artificial intelligence (AI) and machine learning (ML). The company says it provides “out-of-the-box” functionality and a comprehensive, single-vendor, single-platform, Intelligent Automation solution.

Blue Prism has joined the party by launching its own Robotics Process Automation (RPA) “app store” - its new Digital Exchange (DX) – following similar announcements from competitors Automation Anywhere and UiPath in 2018.

Anthony Macciola, Chief Innovation Officer at ABBYY, recently visited Australia and sat down with IDM to discuss the transformation of the enterprise capture market.

Services organizations have been using transmittal workflows for years. The process consists of collecting multiple documents — some contractual, some operational and some informational — and attaching a summary cover sheet to create a deliverable package. This package, which can be delivered either by courier, mail or fax, today is mostly sent by email.

As organisations have become more sophisticated in their quest for productivity and competitiveness, they have increasingly realised that the quality and loyalty of their employees is one of the most important factors. Managing HR processes and compliance requirements effectively can take valuable time and resources away from strategic initiatives, so it’s essential for businesses to streamline and automate HR processes wherever possible, according to M-Files.

Transform. Transform. Transform. The steady cadence of the message to focus on digital transformation is important, but the reality is that it runs the risk of creating transformation fatigue.

Are you feeling like there’s an unstoppable, accelerating growth in the volume of data being created within your organization? The folks at Microsoft agree with you. In fact, they’ve been describing a state of “data explosion,” occurring in business today.

OpenText has announced the availability of OpenText Extended ECM Enabler for Microsoft Dynamics 365 for Customer Service. The new solution, developed in partnership with Contesto, promises to securely and seamlessly integrate content services into business processes.

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