iManage Cloud Delivers for Malaysian Law Firm

Malaysion law firm Donovan & Ho has implemented iManage Work Product Management in the iManage Cloud for secure collaboration and to increase the firm’s efficiency.

The small, fast-growing firm, which previously did not utilise a dedicated document management system, saw an opportunity to increase its legal professionals’ efficiency and enhance client service through adoption of iManage Work document and email management. Due to very limited IT resources, the firm also needed a reliable and easy-to-maintain solution. With iManage Cloud, Donovan & Ho gains on-demand access to iManage Work 10 for document and email management.

“iManage is the global leader in the legal space, so entrusting iManage was actually quite easy for us,” said Shawn Ho, Founding Partner, Donovan & Ho.

“Our firm handles confidential documents every day and it was imperative to select a reliable, secure and easy-to-manage document management system. By moving to iManage Cloud, we’re no longer concerned about downtime due to server issues – iManage Cloud provides us easy and secure access to all our documents, all the time.”

iManage partner ServTouch provided local professional service and technical expertise, which contributed to the successful iManage Cloud implementation for Donovan & Ho.

“Any firm, regardless of size, needs to have effective management and governance of its critical documents, emails and other work product to keep its clients’ trust,” said Dan Carmel, Chief Marketing Officer, iManage.

“By choosing iManage, Donovan & Ho has gained a competitive edge while removing the burden of managing IT infrastructure, allowing the firm to focus on delivering excellent service to its clients.”