Industry Insider

  • Busting the Myths of Digital Transformation

    Digital Transformation is getting the worldwide attention it deserves.  Executives in every industry and country are seeing opportunities to improve their businesses and sensing threats if they don’t.  Although this attention is spurring action, it also comes with plenty of bad information and questionable advice.  

  • How organisations can increase the pace of communications for better collaboration and efficiency  

    Despite the plethora of alternatives, nothing has yet completely replaced email for business communications, especially for businesses communicating with other businesses. Important documents including contracts, requests for proposal and plans are all usually sent as email attachments. Email provides a relatively fast, secure, and efficient way of communicating, especially compared with the days when businesses had to courier these documents to each other or send them via fax without knowing for certain who was at the other end.  

  • PDF portfolios and how to use them

    One of the most interesting features that has been added to the PDF format since its inception way back in 1993 is the ability to create portable collections, more commonly known as PDF portfolios. Portable collections were introduced by the ISO committee as part of the PDF 1.7 specification (and expanded in PDF 2.0) and can contain multiple files integrated into a single PDF. Although “portable collection” is the name defined in the specification, for convenience we’ll be using “PDF portfolio” for the rest of this article.

  • Hackers can access your mobile and laptop cameras and record you – cover them up now

    Whether you use Zoom, Skype or Microsoft Teams, the webcam on your home PC or laptop device has probably never been as active as it is during this pandemic. Most of us have a camera built into our phone, tablet, laptop, or a desktop webcam we use for work, study or virtual socialising. Unfortunately, this privilege can leave us vulnerable to an online attack known as camfecting. This is when hackers take control of your webcam remotely. They do this by disabling the “on” light which usually indicates the camera is active – so victims are none the wiser.

  • The Consequences of Underfunded Records Management

    We recently undertook a survey of Records and Information Management Professionals across Australia, which found only 5% claimed they have enough budget. If you believe your department is underfunded, one of the driving factors could be that your understanding of records and information management is very different from that held by your C-level executives.

  • Office 365 checklist for information governance - 7 questions you need to be able to answer

    Office 365 information governance is about better managing information assets, not just ensuring compliance. I have below tried to summarize some of the most important requirements for improving information governance for Office 365 and beyond. This Office 365 checklist for information governance is part of the information management strategy that I addressed in a previous post.

  • Working Effectively while Working Remotely with Enterprise Search

    The working world is experiencing an unprecedented spike in remote work. “We’re being forced into the world’s largest work-from-home experiment and, so far, it hasn’t been easy for a lot of organizations to implement,” says Saikat Chatterjee, Senior Director, Advisory at Gartner.