Industry Insider

  • BPA is not just AP Automation

    Recently I attended a business networking event and, as you’d expect, the question “So what do you do?” was asked. I gave much the same answer as I’ve given hundreds of times before in that situation and my elevator pitch included the words, ‘business process automation’ (BPA). 

  • Avoiding analysis paralysis and using data to boost growth

    Internet traffic is set to explode, with predictions suggesting it could hit 4.8 zettabytes per year by 2022, which is more than three times the 2017 rate. In Australia, this traffic will consist of data flowing between people and applications, including Internet of Things (IoT) sensors and streaming services, and will increase even further when 5G services become mainstream.

  • Is blockchain a false idol?

    We’re well past peak bitcoin. Are we approaching peak blockchain, the currency’s much-hyped underlying technology? Sold as a solution to all of life’s problems, blockchain offers a ton of legitimate solutions for businesses – but raises just as many questions.

  • Digital Amnesia - The Challenge of Digital Transformation

    Several years ago, a Swiss Government ministry was sued after it imposed a ban on travellers from Asia entering Switzerland. The reason for the ban was the outbreak of an infectious epidemic in Asia. The ministry wanted to prevent infections in Switzerland, however the ban prevented a group of Asian business people from attending a very important conference, which for them was the key business event of the year.

  • Social Media Recordkeeping Requirements in Australia

    Many government agencies overlook social media, not giving any thought to, or realising, that social media communications are State and Commonwealth Records that are required to be maintained. Other agencies we’ve spoken with assume that they are being recorded as part of their records management program, when in fact they aren’t. Considering social media has been around since 1997, it’s an area that is only just beginning to get the attention it deserves.

  • How RPA Empowers Humans & Increases Job Satisfaction

    The robots are coming! The robots are coming! At least that’s the impression you might get from all of the conversations around robotic process automation (RPA) so commonly heard these days by software vendors and analyst firms.

  • Sydney startup enters capture market

    A small team of developers and data scientists based in Sydney is seeking to disrupt the enterprise capture market with a cloud-based machine learning platform and Google Vision OCR.

  • Document management and the state of PDF support

    When I'm not working for the PDF Association I still do some consulting in the document management space. Some recent conversations prompted me to revisit an assessment I wrote four years ago exploring a typical conversation between PDF technology providers and PDF technology users. Has anything changed?

  • Deloitte Legal develops first legal RPA app

    Deloitte Legal and UiPath are collaborating to develop and implement cutting edge automation solutions. Among the first solutions is a robot for the legal industry which Deloitte Legal and UiPath have co-developed to drive greater efficiencies for due diligence exercises.