Articles

Data Scientists emerged about four years ago as THE must-have employee. Everyone in tech scrambled to brush off the old statistics books from courses they’d taken in college, spent some serious time relearning Python Pandas and R, learned the latest in Machine Learning theory, and bought new lab coats for good measure. I know I did.

When any technology sector becomes ‘mature’ it gets into a rut. It’s as if there is a collective question of “Why change things, aren’t we are all doing just fine?”. Even so, over the past few years, things have begun to change, and the fundamentals of how an optimal ECM system might work in the future are being reimagined.

Even through all government agencies are well aware of their obligations to maintain records under the law, public sector organisations continue to struggle to comply with record-keeping requirements. A significant reason for this is that many people see record-keeping as adding work without adding value.

OneTrust, the developer of privacy management and marketing compliance software, has announced its data subject access rights (DSAR) tool has helped organisations handle more than 10,000 requests within two weeks of the General Data Protection Regulation (GDPR) go-live date of 25 May.

Automation is the best way to address the major challenges of records management today. But what is automation, really?

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