Industry Insider

The CBH Group, Australia’s largest co-operative owned by around 4,200 Western Australian grain growers, has completed a major ECM migration from OpenText eDOCS 5.3 to Content Server 10.5, implemented by solutions provider Fastman.

There are many reasons organisations are implementing Document Management Software (DMS) to replace traditional paper filing systems, from superior organization and security to increased productivity and profitability. However while many anticipate the paperless office presents a win-win equation for both businesses and their customers, uptake is stalled in many industries as different inherent barriers prevent what seems to be a natural migration.

The push is on to drive interactions between Australians and the Commonwealth Government online, and at the heart of this transformation is the two year old myGov portal managed by the Department of Human Services.

New legislation means that from January 2016 the National Library of Australia will be able to capture everything from ebooks to blogs, websites to social media—and everything else published on the Internet.

At a point when many were expecting to welcome in a successor to the foundation international record-keeping standard, ISO 15489, issued in 2001, Barbara Reed reflects on why it will be at least another 12 months before it will be published. Barbara, a founder, director and principal consultant at Australia’s Record-keeping Innovation, leads the Australian delegation to the international standards meetings.

New Zealand’s Department of Conservation (DOC) has become first Government Department to implement ContentWorX, a new Enterprise Content Management solution from TEAM Asparona.

In one of the bigger software deals of 2014, SAP agreed to buy Concur Technologies for $US8.3 billion. The purchase provided the German ERP software giant with an entry into AP Automation and travel-related software for hotels and tourism services. On a recent visit to Australia, IDM asked AG Lambert, Concur’s VP, Product Management and Strategy, how the merger was progressing.

Although familiar with Nuance as an innovator and supplier of speech recognition software, leading Victorian regional law firm, Harwood Andrews, was unaware that the company offered a PDF solution. It was not until the law firm accidentally came across Nuance Power PDF at a legal conference that they realised the software existed and could possibly prove to be the PDF solution they needed.

Data Analytics and Natural Language Processing are emerging as potential lifesavers for modern organisations at risk of drowning in rivers of unstructured data. ABBYY is one of a number of leading enterprise software developers to apply artificial intelligence (AI) to the task of transforming the rushing torrent into intelligent and actionable information, via a technology known as Compreno. IDM asked Yury Koryukin, Managing Director of ABBYY Australia, to explain how semantic understanding of natural language can help organisations keep their head above water.

Behavioural change is hard. Really hard. There are two key reasons why. Firstly, change is hard. Secondly, people only change when they can see it is in their best interest to do so. This fundamental fact lies behind the failure of many attempts to move to a decentralised capture solution and get users involved in record-keeping.