Industry Insider

  • Reducing the paper trail at trial

    The legal industry has come a long way in the shift to a paperless world, with many processes during the litigation lifecycle including the filing of documents, electronic discovery and document review being managed electronically.  In Federal law matters for example, an electronic filing facility called “eLodgment” can be used for the lodgment of applications and supporting documents. In Victoria, the Supreme Court has developed an electronic filing and case management system known as “RedCrest”.

  • Qld Marine Rescue moves to the cloud with Office365

    As the name implies, Marine Rescue Queensland (MRQ) provides a much-needed search and rescue service to the tens of thousands of people who enjoy boating throughout the bountiful waters of the Sunshine State. MRQ has provided that vital service for the past 50 years and as a largely volunteer organisation, has a paid staff of just three full-time employees and one part-time employee to administer and train the volunteers.But changing expectations have meant that what was suitable in the past may no longer be sufficient for the future.

  • How do you ensure Document Solutions get adopted by users?

    The document solutions that we are talking about are ones that streamline or automate the generation of emails in Outlook and documents in Microsoft Office (specifically Word, Excel and PowerPoint) and also solutions that manage such electronic documents and emails. All too often these new document solutions, especially ones that utilise Microsoft SharePoint, fail to be adopted by their intended users.

  • Business Process Alignment - The difference between speed and velocity

    Okay, so you’ve automated your business processes. Purchase Requisitions are online and being approved in SAP ERP. Customer discounts are being processed and approved in Salesforce.com. New Employee appointments are being managed and approved in SuccessFactors. Capital Expenditure (CAPEX) requests are being approved through a SharePoint-based document approval workflow. No more paper! Automated workflow notification emails and tasks are being generated at an amazing rate. Job Done!

  • Where to for Knowledge Management in 2015: IDM Reader Survey

    What is knowledge management? This question has triggered a thousand on-line arguments and finding agreement on a single definition is a never-ending challenge. Ask the question and you might get answers like ”manage, plan, deploy, collect and spread knowledge in an organisation, and do it in a planned manner”, and ”to create, store, survey, use and revise knowledge”.

  • Search is the key to successful SharePoint migration

    Many organisations are keen to experience the well documented features and benefits of SharePoint 2013. The question in most cases isn't whether to stay with SharePoint, instead the challenge is to implement a foolproof SharePoint migration and upgrade roadmap, and this is where a Search-first strategy can help.

  • Kofax is a done deal for Lexmark

    The deal to acquire Kofax by Lexmark International has been sealed with the final price exceeding $US1 billion, and Kofax Reynolds Bish stepping into the chair as president of Lexmark’s Enterprise Software division.

  • Poor picture of TRIM use at DPS

    An inquiry into practises of the Australian Commonwealth Department of Parliamentary Services has learned that inadequate documentary evidence was provided due to poor management of the TRIM recordkeeping system. The committee of inquiry was inquiring into the process surrounding the choice of a photographer by former Department of Parliamentary Services secretary Carol Mills to document the Australian Parliament's 25th anniversary.

  • NAA wants dedicated IM Agency roles by 2020

    Every one of Australia’s 200 Commonwealth Government agencies will have a dedicated information specialist on staff by the year 2020, according to a timetable laid out by David Fricker, Director-General of the National Archives.

  • Chemist Warehouse selects Kofax TotalAgility

    Leading Australian pharmacy retail network Chemist Warehouse has selected solution provider Xcellerate IT to implement Kofax’s TotalAgility platform to streamline its accounts payable (AP) processes.